Jan 8, 2021 04:02:27 AM by Muhammad Noman K
Hi there,I just downloaded the latest version of the UpWork Desktop app and installed it on Windows 7 Pro 32-bit (SP1). After installation the screen of the UpWork App came up in black screen.
The system tray icon is there but when I click anywhere e.g Open Messages, Settings, Open Time Tracker etc It shows black screen.I also tried uninstallation, restarting the laptop and installing a fresh copy again but it still showed the same error. The graphic drivers are installed and up to date.
Please find the attachments for details.
Feb 15, 2021 08:54:07 AM by AleksandarD A
Hi Oliver Von,
Could you please try reinstalling the app to see if that resolves the issue?
If that doesn't work, please try this:
Let us know if this didn't help so that we can assist you further.
Thank you.
Jun 15, 2023 06:03:03 AM by Shahrukh J
I'm also facing same issue and I already reinstalled it. Please connect for assistance.
Jun 15, 2023 07:27:05 AM by Andrea G
Hi Shahrukh,
You can find advice on how to troubleshoot the Desktop App in this help article. If you still experience problems, report the issue so we can help you. Here’s how:
Select your name at the lower left of the app
Select Support and Feedback
Enter the details of your issue and choose Send