Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

UpWork desktop App NOT showing on my MAC desktop and Unable to track hours

bf89711b
Active Member
Romeo Bryan R Member Since: Feb 13, 2020
11 of 29

I'm currently having the same issue now. Please tell me how to fix this ASAP. Thanks

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
12 of 29

Hi Romeo Bryan,

 

Could you please try exiting the App, then delete the folder ~/Library/Application Support/Upwork  and then re-launch the App? It will ask you to log in again. Please, let us know if the issue persists after that.

 

Thanks!

~Andrea
Upwork
doratea
Active Member
Dorotea D Member Since: Jul 20, 2021
13 of 29

Hi, 

I'm experiencing the same issue! Please help! Thank you!

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
14 of 29

Hi Dorotea,

 

One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
muneeshpandi
Active Member
Muneeswaran D Member Since: Jun 13, 2020
15 of 29

Yep i have been facing same issue since from last update and it gives difficult time to track the time for the clients.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
16 of 29

Hi Muneeswaran,

 

Could you clarify if you're not able to open the Desktop app at all or you're experiencing another problem? Could you also share more details about your operating system as well? Thank you.

~ Goran
Upwork
ismail-iyad
Active Member
Iyad I Member Since: May 30, 2019
17 of 29

The desktop app is not working. I press on the icon but nothing occurs!

I have tried many things such as logging out, delete and redownload, and clearing cookies, but all of these didn't work!

 
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
18 of 29

Hi Iyad,

 

I followed up with the team handling your case and you can expect an update on your support ticket very soon.

 

Thank you.

~ Aleksandar
Upwork
ismail-iyad
Active Member
Iyad I Member Since: May 30, 2019
19 of 29

Hi Aleksandar, Thank you very much!

 

carze
Active Member
Carlos A Member Since: May 28, 2018
20 of 29

I'm also having this issue on Garuda Linux, I can open messages but the hour tracker is not showing at all. Also when I try to create a support ticket it keeps loading and becomes unresponsive.

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS