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7f65ac94
Community Member

Update Payment Method not working

I need to update the expiration date of a card. When I make the change, the transaction fails, but when i edit it again, it still has the old date. 

 

i have removed the card and added again but still same issues.

ACCEPTED SOLUTION

Hi Sal,

 

We’ll have one of our agents reach out to you via a support ticket to assist you with this issue. 

 

Thank you for your patience! 

~ Bojan
Upwork

View solution in original post

3 REPLIES 3
bstojadinovic
Community Manager
Community Manager

Hi Sal,

 

Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
7f65ac94
Community Member

yes I have done that and used a different computer as well. 

Hi Sal,

 

We’ll have one of our agents reach out to you via a support ticket to assist you with this issue. 

 

Thank you for your patience! 

~ Bojan
Upwork
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