🐈
» Forums » Freelancers » Updated billing method and restriction is sti...
Page options
ficiani
Community Member

Updated billing method and restriction is still not lifted?

Hi. So, my billing method (credit card) expired and my financial account got suspended. I have updated it with my brand new card, and the restriction is still not lifted. Why is this?
I'm talking about this error message:
Your financial account - Filip Kordanovski (xxxxxxx) - has been suspended due to issues with payment methods on file. Please update payment methods to restore full functionality to your account.
I cannot propose to new jobs right now also 🙂

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Filip,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your account status. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
Latest Articles
Top Upvoted Members