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Updated billing method and restriction is still not lifted?

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Active Member
Filip K Member Since: Mar 26, 2018
1 of 2

Hi. So, my billing method (credit card) expired and my financial account got suspended. I have updated it with my brand new card, and the restriction is still not lifted. Why is this?
I'm talking about this error message:
Your financial account - Filip Kordanovski (xxxxxxx) - has been suspended due to issues with payment methods on file. Please update payment methods to restore full functionality to your account.
I cannot propose to new jobs right now also Smiley Happy

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Filip,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your account status. 

 

Thank you for reaching out to us. 


~ Bojan
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