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500ideas
Community Member

Updating existing withdrawal method

Hi,I mistakenly added the wrong Payoneer account to my upwork, and i will like to make a change to the correct one. How can you help me achieve this? I was told one has to remove an existing account before adding a new one. Thanks.

3 REPLIES 3
AveryO
Community Manager
Community Manager

Hi Lanre, 


Please ask Payoneer's Customer Support to disassociate your Payoneer account from your Upwork account. Once done, please come back here, or file a ticket directly with the Customer Support Team so that you can be assisted further with your concern. 


~ Avery
Upwork
500ideas
Community Member

Hello. Sincere apologies this took so long. I reached out to Payoneer and my account has been dissociated successfully with upwork. Please I'll like to make the change now. Thanks

Hi Lanre,

 

One of our agents will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork
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