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Updating my email with a closed account's email

I recently closed an Upwork account connected to my main email address because I acidentally created the wrong kind of account. I went back to create a freelancer account but it wouldn't let me use the email since it was connected with an inactive account. In order to get any customer support I had to log in so I created an account with an email address I never use. Is there a way to update my email address to my main email and disconnect it from the inactive account?




Community Manager
Community Manager

Hi Megan,



Could you please click on my name and send me a PM with a username and email address of the account you need help with.


I'll check that for you and assist you accordingly.


Thank you.

~ Bojan