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Upgrade Membership Problem

gangrajmanish
Active

Hello guys,

i am trying so much time to upgrade my membership plan but my card is not accepting for payment.\

i used multiple Visa and Master Card.

5 REPLIES 5
petra_r
Community Guru

@Manish G wrote:

Hello guys,

i am trying so much time to upgrade my membership plan but my card is not accepting for payment.\

i used multiple Visa and Master Card.


Did you try *proper* credit cards, (not prepaid cards, whichnare not accepted!) 

yes my all payment cards are working for other payment transaction

vladag
Community Manager
Community Manager

Hi Manish,

 

I checked and can confirm the cards you tried adding as your billing method can't be used for making payments on Upwork. Please add a credit card as explained in this Help article in order to successfully upgrade your membership.

Untitled

hi ,

i have tried too many time after your feedback but my card did not accept, i have already integrate my local bank account but there is no option to pay the local bank account.

g_vasilevski
Community Manager
Community Manager

Hi Manish,

Can you please write me a PM(click on my name) and send me more details of this, type of card and error that is showed on your end.

~ Goran
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