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Adaugo's avatar
Adaugo N Community Member

Upload failed

I am currently having an issue with file uploads. Everytime I try to upload my attachments(.pdf) to apply for a role, I get an "Upload failed" error message. 

I have switched browsers and reset my network connection, all to no avail.

 

I'm currently using upwork (web app) on my phone.

 

Please how do I resolve?

0F103CC9-DDF5-4836-B7D5-1705632A7E7F.jpeg

3 REPLIES 3
Andrea's avatar
Andrea G Community Manager

Hi Adaugo,

 

Could you please try applying from a computer/laptop? Please let us know if that helps!

 

~Andrea
Emre's avatar
Emre M Community Member

Hello Andrea. I am experiencing the same problem. I don't have any problems with uploading when proposing on a computer. However, I am getting an "upload failed" error on the phone (mobile application and browser both).

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Emre,

 

Thank you for reaching out to us. Could you please try clearing the cache for your Upwork app and clearing the cache and browsing history on your mobile browser? Please let us know if the issue persists so we can further assist you.


~ AJ
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