Upload image on Projects

[luquezsantiago86]

I am getting frustated to upload images on the projects section:

- Aspect ratio is 4:3.

- The size of the image less than 10MB.

- The image is .PNG (even if I change it to .JPEG it is not working).

What else I have to do to upload images in this secton?

[anneupwork2016]

I am also getting the same error every time when i am trying to upload images. Please help us what is actually the 4:3 aspect ratio in Pixel?

[AleksandarD]

Hi Santiago, and Sana,

I'm sorry to hear about your troubles with uploading images. I replicated the issue, but after refreshing the page, all the images were uploaded and showing in the project. Is it the same for you too?

In any way, we'll have one of our agents reach out to you directly via a support ticket so that this can be investigated further.

Thank you.