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Akhmas's avatar
Akhmas B Community Member

Upwork +99 messages BUG

I don't know why I am getting 99+ messages notification on Upwork message tab where there are no messages at all.

 

help.png

8 REPLIES 8
Luiggi's avatar
Luiggi R Retiring Moderator

Hi Akhmas,

 

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

~ Luiggi
Abdullah's avatar
Abdullah A Community Member

I'm also experiencing the same issue and it is so irritating but I love Upwork for giving me a nice living.

Joanne's avatar
Joanne P Retired Team Member

Hi Abdullah,

 

Could you please share more information about the issue you are experiencing so I can check it further with the team?

 

 

~ Joanne
Upwork
Abdullah's avatar
Abdullah A Community Member

Thank you for reaching out. When I log in this morning then I saw that there was +99 messages sign over the message button of Upwork. I'm on the web. It is showing that I got 99+ messages. like this.bug.PNG

When I click the message button then there are no messages. Looks like it is a bug.

Thanks for asking, I really appreciate and love this community which solves issues and answers questions. Big thanks 🙂

 

Joanne's avatar
Joanne P Retired Team Member

Hi Abdullah, 

 

Thank you for sharing more information. Could you please clear your cache and cookies or use a different browser? If the issue persists, please let us know so we can investigate further. 

~ Joanne
Upwork
Abdullah's avatar
Abdullah A Community Member

I just cleared cache and also tried opera browser also login via incognito mode but that bug thing remains the same. (+99 messages red sign on message button).

Goran's avatar
Goran V Retired Team Member

Hi Abdullah,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

~ Goran
Upwork
Abdullah's avatar
Abdullah A Community Member

Thanks, Goran, and thanks, Joanne. Love you guys all of you. Thanks for making this place best for any help about Upwork.