May 15, 2020 11:03:26 AM by Erik A
Good day. My Upwork desktop app showing an "Online and syncing" status. I'm having this issue right now and none of my current screenshots has been uploaded yet on my work diary.
May 15, 2020 12:16:39 PM by Aleksandar D
Hi Erik,
I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review the issue and respond accordingly to your ticket. You will be notified of their response.
Thank you.
May 15, 2020 12:37:50 PM by Erik A
Hi Aleksandar,
Thank you for your response. Apparently, closing the Upwork app the second time did the trick! It took only less than five seconds for the lost screenshots to sync and be uploaded in my work diary. I appreciate your response.
May 15, 2020 01:58:55 PM by Aleksandar D
Hi Erik,
I'm happy to hear that the issue is resolved now. I will inform the team about it.
Thank you.
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