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Upwork App taking black screenshots.

dbonilla91
Active Member
David B Member Since: Nov 23, 2016
1 of 2

Hi, my Upwork app is taking black screenshots, I updated the app, but it did not work. Then I uninstalled the app and downloaded it again from upwork site, but it is still taking black screenshots.

 

My work diary shows black screenshots. I am using windows 8.1, 64bits. Is there anything I can do to fix it?

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
2 of 2

Hi David,

 

You may need to add Upwork App to your antivirus whitelist or allow it. While the App is completely safe, some antiviruses may block it from getting snapshots. Please, check out this help article for more information.

~ Valeria
Upwork
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