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chris-pelitones
Community Member

Upwork Charged Me for PLUS Membership Plan

I decided to upgrade my membership plan into a Plus. I added my MasterCard with a different name from my Upwork account then when I proceed to pay, it is saying that payment is unsuccessful. Then I checked again and it is saying that the payment was declined. But when I checked the balance of the card, Upwork charged me $14.99 but it is not reflecting on my Upwork account.

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Chris,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your membership plan. Thank you.

~ Goran
Upwork
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