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Upwork Charged Me for PLUS Membership Plan

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Active Member
Chris P Member Since: Jul 2, 2020
1 of 2

I decided to upgrade my membership plan into a Plus. I added my MasterCard with a different name from my Upwork account then when I proceed to pay, it is saying that payment is unsuccessful. Then I checked again and it is saying that the payment was declined. But when I checked the balance of the card, Upwork charged me $14.99 but it is not reflecting on my Upwork account.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Hi Chris,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your membership plan. Thank you.


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