dreamingfilms
Member

Upwork Compliance Specialists take too long to bring us the offers from Enterprise Clients

I had the fortune to start working with an Enterprise Client and I will be getting continuous work from him.

 

The thing is that the hiring process is too slow! everytime he wants to give me a new job, need to be "approved" by the Upwork Compliance Specialist, which can take too long!

 

For example, this Friday the client contacted me again for a quick job, he needed it within a few hours, but the hiring process isn't done until this Upwork Compliance Specialist can review the documents and her businers hours are from Mon-Froday, WHAT?... so I can't work from him until Monday? Of course I delivered the work that he needed, but I couldn't accept the offer, this is a risk for me, and him. And this process has to be done everytime this clients wants to give me a job... WHAT?

 

Enterprise clients are supposed to be special clients and now they are getting a worst deal than a regular clients, Upwork must fix that, speed up the hiring process for Enterprise clients, or at least make that one time only for every freelancer they hire.

1 REPLY 1
afifield
Member

I agree the process is slow. I am currently working with an enterprise client and it had taken about 6 days or so for it to be finalized because they had to wait for the client to come on and do their required task. Both the client and I have agreed to extend the time, but I can see how this could be negative if the client needs something right away.