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mtngigi
Community Member

Upwork Deleted All Submissions?

Hoping a forum mod will come along and explain why a job post I looked at this morning contains this sentence at the start of the post:  "Please note: If you have previously applied, please apply again. It's likely that we did not see your proposal. Upwork deleted all submissions."

 

Is this client ill-informed? Is this referring to talent specialists trashing bids (sorry to rear this ugly head again). What could they possibly mean by this statement?

 

TIA for any insight.

 

20 REPLIES 20
wendy_writes
Community Member

Flagging your message -

BojanS
Community Manager
Community Manager

Hi Virginia,

 

Could you please click on my name and send me a PM with the Job Post link. I'll share that with our team and we'll provide answers accordingly.

 

Thank you.

~ Bojan
Upwork
mtngigi
Community Member


Bojan S wrote:

Hi Virginia,

 

Could you please click on my name and send me a PM with the Job Post link. I'll share that with our team and we'll provide answers accordingly.

 

Thank you.


Just sent you a PM, Bojan.

 

Will be waiting with interest as to why a client would included such a statement in their RFP.

 

Thanks.

Virginia, when you know something, tell us what happened.


Maria T wrote:

Virginia, when you know something, tell us what happened.


I will, though I'm betting it's something they won't be able to share with me.

mtngigi
Community Member


Bojan S wrote:

Hi Virginia,

 

Could you please click on my name and send me a PM with the Job Post link. I'll share that with our team and we'll provide answers accordingly.

 

Thank you.


Just wondering if you have any update on this query, Bojan.

petra_r
Community Member


Virginia F wrote:

Hoping a forum mod will come along and explain why a job post I looked at this morning contains this sentence at the start of the post:  "Please note: If you have previously applied, please apply again. It's likely that we did not see your proposal. Upwork deleted all submissions."

 

Is this client ill-informed? Is this referring to talent specialists trashing bids (sorry to rear this ugly head again). What could they possibly mean by this statement?


One possibility would be that the job post originally violated the terms of service in some way and was killed off, and the client reposted it.

 

We were told that the talent people no longer trash bids

mtngigi
Community Member


Petra R wrote:

Virginia F wrote:

Hoping a forum mod will come along and explain why a job post I looked at this morning contains this sentence at the start of the post:  "Please note: If you have previously applied, please apply again. It's likely that we did not see your proposal. Upwork deleted all submissions."

 

Is this client ill-informed? Is this referring to talent specialists trashing bids (sorry to rear this ugly head again). What could they possibly mean by this statement?


One possibility would be that the job post originally violated the terms of service in some way and was killed off, and the client reposted it.

 

We were told that the talent people no longer trash bids


 

Well, yes, that is one possibility (and that occurred to me as well) ... but we've been told a lot of things that turned out to be not so true.


Petra R wrote:

We were told that the talent people no longer trash bids


translation, please? Did the talent specialists delete proposals??


Miriam H wrote:

Petra R wrote:

We were told that the talent people no longer trash bids


translation, please? Did the talent specialists delete proposals??


Yes, apparently they did, but now they just hide them instead.


Christine A wrote:

Miriam H wrote:

Petra R wrote:

We were told that the talent people no longer trash bids


translation, please? Did the talent specialists delete proposals??


Yes, apparently they did, but now they just hide them instead.


They archived proposals, they didn't (exactly) delete them, although of course in most cases the end result was pretty much the same.

 

We have been told that they no longer do archive / delete/ hide them.

rafsun_ug
Community Member

Is there any possibility that Upwork is deleting some proposals? Since the middle of this month, I am feeling something very wrong here. From 13th of this month, I have applied for 11 jobs within 3 or 4 days and I wasn't called for a single interview and it's very unusual. I should get at least one interview! I have totally stopped to apply after that. I am thinking, as I am still using free connects, so that might be a reason to stop to reach my proposal to the client because I know many freelancers are paying for connects to apply to a job. Though still 50+ proposals are submitted for a job within a few minutes which can't be good!

VladimirG
Community Manager
Community Manager

Hi Virginia, I found the previous job this client posted and can confirm it was closed in line with Upwork's processes and the client was notified. I can't share more information but can confirm that proposals were archived after the job was closed and are still available on the client's end.
~ Vladimir
Upwork


Vladimir G wrote:
Hi Virginia, I found the previous job this client posted and can confirm it was closed in line with Upwork's processes and the client was notified. I can't share more information but can confirm that proposals were archived after the job was closed and are still available on the client's end.

Thanks for the update, Vlad ... I'm guessing there was something in the RFP against TOS. That said, I find it troubling confusing that the client is apparently not aware that those proposals still exist, else they would not have made the statement that they did not see proposals because Upwork deleted them. I don't know how things look on the client-side. How hard is it to find archived proposals?


I don't know how things look on the client-side. How hard is it to find archived proposals?

It looks like this. This is a job in which I hired and which I closed:

 

Capture d’écran 2019-06-24 à 18.15.23.jpg

 

 

 

This is one that I closed without hiring anyone:

 

Capture d’écran 2019-06-24 à 18.19.37.jpg

 

Note that which folders are displayed on the lower line depends on the tab you selected on the upper line. It is only when you select the Review proposals tab that you see the Archived folder.

 

 

-----------
"Where darkness shines like dazzling light"   —William Ashbless


Rene K wrote:

I don't know how things look on the client-side. How hard is it to find archived proposals?

It looks like this. This is a job in which I hired and which I closed:

 

Capture d’écran 2019-06-24 à 18.15.23.jpg

 

 

 

This is one that I closed without hiring anyone:

 

Capture d’écran 2019-06-24 à 18.19.37.jpg

 

Note that which folders are displayed on the lower line depends on the tab you selected on the upper line. It is only when you select the Review proposals tab that you see the Archived folder.

 

 


Thanks Rene - that helps. As long as it's the clients that are doing the archiving ...


Virginia F wrote:

Rene K wrote:

I don't know how things look on the client-side. How hard is it to find archived proposals?

It looks like this. This is a job in which I hired and which I closed:

 

Capture d’écran 2019-06-24 à 18.15.23.jpg

 

 

 

This is one that I closed without hiring anyone:

 

Capture d’écran 2019-06-24 à 18.19.37.jpg

 

Note that which folders are displayed on the lower line depends on the tab you selected on the upper line. It is only when you select the Review proposals tab that you see the Archived folder.

 

 


Thanks Rene - that helps. As long as it's the clients that are doing the archiving ...


As I read this narrative, it was Upwork that automatically archived the proposals when they did whatever they did to the original RFP. When it was reactivated, the client overlooked the existence of an available tab of archived proposals—as indeed I did when first comparing René's screeshots, despite already having a context the client likely didn't have or didn't understand.


Douglas Michael M wrote:


As I read this narrative, it was Upwork that automatically archived the proposals when they did whatever they did to the original RFP. When it was reactivated, the client overlooked the existence of an available tab of archived proposals—as indeed I did when first comparing René's screeshots, despite already having a context the client likely didn't have or didn't understand.


So, am I to understand this proposal archiving by Upwork was related only to one specific RFP, or is it an ongoing concern when Talent Specialists are engaged? 


Douglas Michael M wrote:

Virginia F wrote:

Rene K wrote:

I don't know how things look on the client-side. How hard is it to find archived proposals?

It looks like this. This is a job in which I hired and which I closed:

 

Capture d’écran 2019-06-24 à 18.15.23.jpg

 

 

 

This is one that I closed without hiring anyone:

 

Capture d’écran 2019-06-24 à 18.19.37.jpg

 

Note that which folders are displayed on the lower line depends on the tab you selected on the upper line. It is only when you select the Review proposals tab that you see the Archived folder.

 

 


Thanks Rene - that helps. As long as it's the clients that are doing the archiving ...


As I read this narrative, it was Upwork that automatically archived the proposals when they did whatever they did to the original RFP. When it was reactivated, the client overlooked the existence of an available tab of archived proposals—as indeed I did when first comparing René's screeshots, despite already having a context the client likely didn't have or didn't understand.


Judging by my experience, clients (especially new ones) don't understand, or more likely don't take the time to poke around and see where things are located. It's a concern if folders (archived or otherwise), are not readily or easily found.

tlbp
Community Member

I don't think it is Upwork's fault if a client messes up their RFP then posts accurate information when they re-post the thing. It sounds like the client didn't take the time to learn anything before posting the first time and compounded the error by not investigating further before posting again. How can Upwork plan for every hissy fit? 

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