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Upwork Desktop App Issue



Yesterday I started the clock at 11.30pm (Pakistan Time) and finished at 7.30am (Pakistan time). But upwork clock only shows 7 hours recorded. 


Please help.


Best Regards,

Ahsan Sharif.

Community Manager
Community Manager

Hi Ahsan,


When tracking is on, Upwork Desktop App take snapshots one every 10 minutes at a random moment. That allows clients to make sure that they are billed for the time spend working on the project they hired the freelancer for. Additionally, it assures that the freelancer is paid for the time worked.
Please see the User Activity section of this help article for more information on how Upwork App records freelancer activity for Payment Protection.


Also, you can refer to this help article for troubleshooting tips.


Thank you!

~ Bojan
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