Upwork Desktop is not opening after I click the clear cache on upwork tracker

[zelmae1990]

I click the clear cache on Upwork tracker because I had a problem with the screenshots, it's not recording. Now, I cant open the desktop tracker after I clear its cache. What to do? 

[JoanneP]

Hi Liezel Mae,

Could you please check the troubleshooting steps shared in this help article? If the issue persists, please let us know.