Upwork Direct contract Client Email change

[xohaib90]

Hello Upwork Team,

I have been working with my client on direct contract via milestone. Problem is the email client used to accept the contract and Funded the milestone payment on escrow is deactivated and its not accessible to clients anymore. Now My milestones is completed and I sent payment request to client but he cant access to his email about milestone approva. Now What should I do in this case. ? Please help

[LuiggiR]

Hi Zohaib,

Thanks for bringing this to our attention. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.