Upwork Message Bug issue

[joynul33]

Dear Upwork Administrator,

Hope you are doing well. Today I have found a big issue in the message section. I have seen my client message but still showing the Unread message notifications.  Please solve the issue ASAP.

Here I attached the screenshot. 

Best

[AveryO]

Hi Joynul, 

I wanted to check if the issue persists when you try clearing your cookies, or using a different browser? Let us know so that our team can assist you further.

[joynul33 · Accepted solution]

The problem has been solved a few hours later. Thanks

[kb-kiran]

I am facing the same issue

[BojanS]

Hi Kiran,

Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue?

Let us know if the issue persists.

Thank you.

[kb-kiran]

did that, same problem

[g_vasilevski]

Hi Kiran,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your messages. Thank you.

[kb-kiran]

sloved, thank you 🙂