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Community Member

Upwork Online Status problem

Hello everyone,


I am using Upwork on Andriod device. I want to show online all the times to all clients so that they find me online & give more opportunities. But unfortunately, when I shift to other applications, then it shows offline or away status. 


Is there any solution to show all the online from mobile?



Poonam Singh

Community Manager
Community Manager

Hi Poonam,


Based on the information you shared, I can confirm your status is working as expected and correctly interpreting your activity by changing your status to away or offline when you're not active on our platform. Please note that you can still receive invites, offers, responses to your proposals, and get hired regardless of your status.

~ Vladimir


My Upwork profile is Public. But while using Android device, I can't see my online status and it seems I'm offline even being online.

Help me sort this out.


Hi Hassan,


We’ll have one of our agents reach out to you via a support ticket to assist you with this issue. 


Thank you. 

~ Bojan
Community Member

My Upwork account is not showing online status. Please solve it is good for me. Below is its screenshot.

Hi MD,


Thank you for reaching out to us. I checked this for you and I was not able to replicate the issue that you're having. Could you please try clearing your cache and cookies? Also, please make sure to use any of the supported browsers on this list. If the issue persists, please let us know.

~ AJ
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