🐈
» Forums » Freelancers » Upwork Service Fee Issue
Page options
ahsanulhaq3720
Community Member

Upwork Service Fee Issue

Hi Upwork Team


I have completed Upwork $500 + earning. but on new payment of milestone deduction percentage is same 20%. what is this issue? please help

My profile link is: https://www.upwork.com/freelancers/~01fb11d43e5a139ba8

 

My Earning screenshot attached below.

 

**Edited for Community Guidelines**

 

 

 

Thank you

ACCEPTED SOLUTION
AleksandarD
Community Manager
Community Manager

Hi Ahsan,

 

As a freelancer, you’re charged a sliding fee based on your lifetime billings with each non-Enterprise client. This includes all contracts you’ve ever had with that client, not all clients combined. Service fees are the same whether the contracts are hourly or fixed-price. You can check this help article for more information.


Thank you.

~ Aleksandar
Upwork

View solution in original post

2 REPLIES 2
AleksandarD
Community Manager
Community Manager

Hi Ahsan,

 

As a freelancer, you’re charged a sliding fee based on your lifetime billings with each non-Enterprise client. This includes all contracts you’ve ever had with that client, not all clients combined. Service fees are the same whether the contracts are hourly or fixed-price. You can check this help article for more information.


Thank you.

~ Aleksandar
Upwork

Thank you 

Latest Articles
Top Upvoted Members