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Ara's avatar
Ara K Community Member

Upwork Skill Certification Badge

Hi! I recently passed the Customer Service test and earned an Upwork Skill Certification. Do I have to do anything on my end or does the Certification automatically appear on my profile? If so, how long until it does? Thank you! 🙂

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Nikola's avatar
Nikola S Retiring Moderator

Hi Ara,

 

Thank you for reaching out to us. Congratulations on receiving the badge! I shared your report with our team and you should be able to see it on your end. Could you please check the Certifications section of your Upwork profile and let us know if you see it on your end? 

 

~ Nikola

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24 REPLIES 24
Abhishek's avatar
Abhishek S Community Member

Hi Ara, how did you access the skill certification exam?

Nikola's avatar
Nikola S Retiring Moderator

Hi Ara,

 

Thank you for reaching out to us. Congratulations on receiving the badge! I shared your report with our team and you should be able to see it on your end. Could you please check the Certifications section of your Upwork profile and let us know if you see it on your end? 

 

~ Nikola
Ara's avatar
Ara K Community Member

Yes, I see it now. Thank you so much! 🙂

Kevin Alexis's avatar
Kevin Alexis Z Community Member

Hi Nikola,

 

I also passed the Upwork Customer Service certification but the badge is not yet visible on my profile. Do I wait for a couple of days to see it on my profile?

 

Many thanks!

Rachana's avatar
Rachana Y Community Member

How did you access the skill certificate exam?? From where do we need to give? 

Eric Edem's avatar
Eric Edem A Community Member

Hi there,

I also passed my customer service test and earned a badge that is yet to be shown, how can you help?

 

It's been a couple of days now 

Hung's avatar
Hung D Community Member

Hi Upwork staff,
I get message from Talent Assessment that say "Congratulations, you passed the Upwork Skill Certification! This badge is on your profile now and visible to all clients and freelancers on Upwork".

But I cannot see the badge from Upwork Skill Certification. Can you check for me ?

Dean's avatar
Dean O Community Member

Hello. I am wondering what is the procedure to see the certification? I did the python-backend certification and recently got an email saying I've passed. However the certification is not appearing on my profile, and also the links I received in the email on the help and quick survey are not opening. I keep getting: "The core node you are trying to access was not found, it may have been deleted. Please refresh your original page and try the operation again."

Muhammad's avatar
Muhammad R Community Member

Hi Nikola! I am also facing the same issue.

Screenshot from 2024-12-06 07-07-58.png

 

Farrokh's avatar
Farrokh S Community Member

Hi,

I know I should be invited for skill certification but when will happen?? I think I have all requirements. any upwork supporter please invite me for skill certification....please

Arjay's avatar
Arjay M Retired Team Member

Hi Farrokh,

 

Thank you for reaching out to us. You're correct! Currently, Upwork Skill Certifications are offered by invitation only. Unfortunately, you cannot request to be invited to complete a skill certification. For the best chance of being invited, we suggest you achieve a solid reputation, keep a complete and up-to-date profile that is not set to private, and maintain an active Upwork account in good standing. Completing a skill certification in your primary field is required before applying to our Talent Scout program.

 

~ Arjay
Upwork
Aliyu's avatar
Aliyu H Community Member

Hello! I'm yet to receive Upwork Certification Invite, any help?

Hayat
Pradeep's avatar
Pradeep H Retired Team Member

Hi Aliyu,

 

Thank you for your message. You cannot request to be invited to complete a skill certification. For the best chance of being invited in the future, we suggest you achieve a solid reputation, keep a complete and up-to-date profile that is not set to private, and maintain an active Upwork account in good standing. 

 

Thank you,

Pradeep

Aliyu's avatar
Aliyu H Community Member

Thank you. Really hoping for the best soon!

 

Hayat
Firat's avatar
Firat A Community Member

Hi Pradeep,
I have 3D modeling upwork skill sertification. Today i was searching the another freelancer profiles and i realized there is one freelancer and she has badge on the skill section. I attached the image. For this badge why doesnt show in my skills. Let me know please. 

717a18cd_0-1700333690407.png

 

Avery's avatar
Avery O Community Manager

Hi Firat, 

Thank you for bringing this to our attention. The team is working on a fix, but we don't have a definite date. Our team will let you know once this has been fixed. 


~ Avery
Bryan James's avatar
Bryan James O Community Member

Hello! How long does it usually take for us to get the results of the Skill Certification?

Arif's avatar
Arif F Community Member

Hi there
I have taken the test
So how long does it take for Upwork team to assess the test results and provide certification? How to know if I passed or failed?

Ali's avatar
Ali L Community Member

Hello i also have the same problem recently i passed the React Frontend Development test and earned an Upwork Skill Certification, but the badge is not yet visible on my profile. Thank you!

Ivygail's avatar
Ivygail J Retired Team Member

Hello Ali,

 

Thank you for bringing this to our attention. We will look into this further and will get back to you once we have more information. 

 

Edited to add more information:

Ali, our assigned team, is already looking into this for you, and one of our agents will reach out to assist. You can access your support ticket here

 

~Ivy
Ali's avatar
Ali L Community Member

Hello,

I wanted to follow up on my previous inquiry as it has been 4 days without an update. Could you please provide me with the current status?

Thank you!

Ronna's avatar
Ronna P Retired Team Member

Hi Ali,

 

Thank you for your message. I have shared your post with the handling team for follow-up. Please allow more time for our team to review your case. Rest assured that you will be notified of their response.

 

~Ronna
Samer's avatar
Samer B Community Member

Should show up automatically

Emmanuel's avatar
Emmanuel A Community Member

Hi Ronna,

I recently passed the React test and earned an Upwork Skill Certification. Do I have to do anything on my end or does the Certification automatically appear on my profile? If so, how long until it does? Thank you! 

Screenshot 2024-10-27 at 1.12.05 PM.png