Thanks, Petra for your quick response. I agree with your point that no one can read/analyze code without mouse activity but things are that while we read code, mouse and keyboard activities are quite less.
In total for August and September we lost 330 Mins of work which collectively is around 5.5 Hours and is significant loss for us.
@Shakira M wrote:
Yeah, every day I have stuff do download using a software provided by my client for a set period of time. during then I wait until the download is completed to start another.
The tracker only records time segments during which there is activity (keystrokes and / or mouseclicks) so any segment without activity is neither recorded nor billed.
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