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Upwork Talent Specialists

flrgx
Ace Contributor
Damon B Member Since: Apr 11, 2017
1 of 11

I've been invited to 2 jobs by Upwork Talent specialists recently. The first time, the specialist didn't check my country or profile rate ($40) so they made me go through the screening process, then told me at the interview that the job paid $10-$12. I thought Talent Specialists were supposed to do their Due Diligence before inviting someone.

Second time, the Talent Agent hasn't been responding to my correspondence. They've basically ghosted me on Upwork.

My wife has also been approached by a Talent Specialist but has had no responses at all.

Why do talent specialists have no professional skills or follow through, when clients always reply when they invite you and you respond. Is upwork just hiring anyone as a talent specialist now? There seems to be no quality of service or professionalism from upwork anymore, the care of freelancers is going from bad to worse. This will also likely translate to a poor experience for clients. I really think Upwork needs to up their game if they want to stay on top of the freelance market

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 11

You can opt out of the talent specialist program here.

flrgx
Ace Contributor
Damon B Member Since: Apr 11, 2017
3 of 11

I don't mind being on the program, I just wish they were professional.

kinector
Community Guru
Mikko R Member Since: Dec 26, 2015
4 of 11
Oh you guys, be a coconut!

You'll be completely happy. 😁🏝😂
d706920b
Active Member
Jeff T Member Since: Oct 9, 2019
5 of 11

Thank you for posting the unsubscribe link. I've found the invitations I get from Talent Specialists to be a complete waste of time.

kinector
Community Guru
Mikko R Member Since: Dec 26, 2015
6 of 11
I thought so too for years. But the past one year the Talent Specialists have been bringing me really good stuff, including an Enterprise Client.

Perhaps Upwork could let those Talent Specialists who matched me with good clients teach their approach to all the others so that every freelancer would get as good support as I've gotten recently.
pradeephele
Moderator
Pradeep H Moderator Member Since: Jan 11, 2021
BEST ANSWER
7 of 11

Hello Damon,

 

I am sorry to hear about your experience with the Talent specialists team. Thanks for taking the time to share your feedback. I'll pass this along to the appropriate team.

 

Pradeep H.

Untitled

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flrgx
Ace Contributor
Damon B Member Since: Apr 11, 2017
8 of 11

Thanks

ciellchan
Active Member
Ayelen L Member Since: Feb 9, 2015
9 of 11

I've had the same problem and being told I can opt out. I don't feel that is a proper answer. 

I just want to leave a feedback to improve the service:
I don't want to opt out. I feel a Talent Specialist's service could actually help a lot pairing clients with freelancers. 

I would love for Talent Specialist to send us relevant job offers. I've recently been contacted to create 15 illustrations on a very detailed style for 250USD and all to be done in one month. That budget fits only 2 illustrations of that kind and I'm being gentle with the price. To consider too, one month deadline is a very short span of time to finish such a huge and detailed project. 

I wish the Talent Specialist's program would send us relevant projects with adjusted budgets to our profiles and work history. 

The current state of the service is not good for us nor for upwork. If I had been sent an offering with a proper timeframe and a budget that was at least near to the quantity of work needed I would definetly talk to the client to find a common ground. Instead of declining the offer I could have accepted the interview.

I hope this feedback can find its way to improve the service,

Thanks!



colettelewis
Community Guru
Nichola L Member Since: Mar 13, 2015
10 of 11

Ayelen L wrote:

I've had the same problem and being told I can opt out. I don't feel that is a proper answer. 

I just want to leave a feedback to improve the service:
I don't want to opt out. I feel a Talent Specialist's service could actually help a lot pairing clients with freelancers. 

I would love for Talent Specialist to send us relevant job offers. I've recently been contacted to create 15 illustrations on a very detailed style for 250USD and all to be done in one month. That budget fits only 2 illustrations of that kind and I'm being gentle with the price. To consider too, one month deadline is a very short span of time to finish such a huge and detailed project. 

I wish the Talent Specialist's program would send us relevant projects with adjusted budgets to our profiles and work history. 

The current state of the service is not good for us nor for upwork. If I had been sent an offering with a proper timeframe and a budget that was at least near to the quantity of work needed I would definetly talk to the client to find a common ground. Instead of declining the offer I could have accepted the interview.

I hope this feedback can find its way to improve the service,

Thanks!


________________________

 

We have been assured that the talent specialists have been trained - perhaps the 'training' processes need to be reviewed. 


 

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