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Upwork Talent Specialists

flrgx
Ace Contributor

I've been invited to 2 jobs by Upwork Talent specialists recently. The first time, the specialist didn't check my country or profile rate ($40) so they made me go through the screening process, then told me at the interview that the job paid $10-$12. I thought Talent Specialists were supposed to do their Due Diligence before inviting someone.

Second time, the Talent Agent hasn't been responding to my correspondence. They've basically ghosted me on Upwork.

My wife has also been approached by a Talent Specialist but has had no responses at all.

Why do talent specialists have no professional skills or follow through, when clients always reply when they invite you and you respond. Is upwork just hiring anyone as a talent specialist now? There seems to be no quality of service or professionalism from upwork anymore, the care of freelancers is going from bad to worse. This will also likely translate to a poor experience for clients. I really think Upwork needs to up their game if they want to stay on top of the freelance market

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pradeephele
Moderator
Moderator

Hello Damon,

 

I am sorry to hear about your experience with the Talent specialists team. Thanks for taking the time to share your feedback. I'll pass this along to the appropriate team.

 

Pradeep H.

Untitled

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10 REPLIES 10
petra_r
Community Guru

You can opt out of the talent specialist program here.

flrgx
Ace Contributor

I don't mind being on the program, I just wish they were professional.

Oh you guys, be a coconut!

You'll be completely happy. 😁🏝😂

Thank you for posting the unsubscribe link. I've found the invitations I get from Talent Specialists to be a complete waste of time.

I thought so too for years. But the past one year the Talent Specialists have been bringing me really good stuff, including an Enterprise Client.

Perhaps Upwork could let those Talent Specialists who matched me with good clients teach their approach to all the others so that every freelancer would get as good support as I've gotten recently.
pradeephele
Moderator
Moderator

Hello Damon,

 

I am sorry to hear about your experience with the Talent specialists team. Thanks for taking the time to share your feedback. I'll pass this along to the appropriate team.

 

Pradeep H.

Untitled

Thanks

ciellchan
Active

I've had the same problem and being told I can opt out. I don't feel that is a proper answer. 

I just want to leave a feedback to improve the service:
I don't want to opt out. I feel a Talent Specialist's service could actually help a lot pairing clients with freelancers. 

I would love for Talent Specialist to send us relevant job offers. I've recently been contacted to create 15 illustrations on a very detailed style for 250USD and all to be done in one month. That budget fits only 2 illustrations of that kind and I'm being gentle with the price. To consider too, one month deadline is a very short span of time to finish such a huge and detailed project. 

I wish the Talent Specialist's program would send us relevant projects with adjusted budgets to our profiles and work history. 

The current state of the service is not good for us nor for upwork. If I had been sent an offering with a proper timeframe and a budget that was at least near to the quantity of work needed I would definetly talk to the client to find a common ground. Instead of declining the offer I could have accepted the interview.

I hope this feedback can find its way to improve the service,

Thanks!




Ayelen L wrote:

I've had the same problem and being told I can opt out. I don't feel that is a proper answer. 

I just want to leave a feedback to improve the service:
I don't want to opt out. I feel a Talent Specialist's service could actually help a lot pairing clients with freelancers. 

I would love for Talent Specialist to send us relevant job offers. I've recently been contacted to create 15 illustrations on a very detailed style for 250USD and all to be done in one month. That budget fits only 2 illustrations of that kind and I'm being gentle with the price. To consider too, one month deadline is a very short span of time to finish such a huge and detailed project. 

I wish the Talent Specialist's program would send us relevant projects with adjusted budgets to our profiles and work history. 

The current state of the service is not good for us nor for upwork. If I had been sent an offering with a proper timeframe and a budget that was at least near to the quantity of work needed I would definetly talk to the client to find a common ground. Instead of declining the offer I could have accepted the interview.

I hope this feedback can find its way to improve the service,

Thanks!


________________________

 

We have been assured that the talent specialists have been trained - perhaps the 'training' processes need to be reviewed. 


 

Thanks for your response Ayelen, I agree, what a lame response "just opt-out". No, I would like to have access to as many features that I can that will allow me to gain more clients. Yes, the Upwork Talent Specialist service can be improved but it also alerts me to jobs out there that I may have missed. My latest disappointment with the service is they sent me a job "that might be a great fit for me" and after reviewing the posting it was a job I had just submitted a proposal to and received a "declined" response to. Can't the Upwork Talent Specialist see that I had already responded to that job? 

Thanks

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