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Débora's avatar
Débora F Community Member

Upwork Team: Plase, stop the scammers!!!!

 

For the last 2 months we, the freelancers, are asking to solve the problems with the scammers. We are flagging jobs, reporting clients, searching ways to filter scammers.

Upwork Team, this is YOUR job to keep the site serious and safe, and YOU are NOT doing it! 

I work here for 12 years, and never was this site so poor and unreliable. 

 

At least, give us an answer about what is going on, if you decided to leave this site open to scammers. This way, we can ask our clients to work outside Upwork to keep us and them safe. 

 

Please, do something...do your work!!! 

 

https://community.upwork.com/t5/Freelancers/Is-Upwork-losing-the-battle-against-scammers/m-p/1055124...

2 REPLIES 2
Valeria's avatar
Valeria K Community Member

Hi Débora,

I'd like to assure you that Upwork team is aware of the problem and is taking it seriously. Our Trust & Safety team is working to address the issues, including higher than usual volumes of scam posts and constantly changing methods of scam accounts. Feel free to check an update in this
post for more information about the team's efforts around addressing these issues.

We are also working on improvements around educating users about Upwork TOS and our most important policies. We were able to launch TOS reminders within Messages and are planning to have more notifications and links to information about staying safe while working online within the onboarding flow as well as a dedicated course in the Academy.
Of course this is continuous effort. There are a lot of initiatives in the works and some of them may take some time to have a noticeable (but hopefully lasting) effect. We’ll continue sharing more information as it becomes available and I encourage you to subscribe to the boards within the Updates section so that you get notified.
~ Valeria
Upwork
Débora's avatar
Débora F Community Member

Valeria,

Thank you for your answer

 

"Upwork team is aware of the problem and is taking it seriously"... really? 

"Our Trust & Safety team is working to address the issues"... really? 

 

I'll check the results in the "Find Work" page daily.

 

Thanks!