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Upwork Time Tracker Signed in as Undefined Undefined

sajidali012
Active Member
Sajid A Member Since: Sep 20, 2017
1 of 28

issue.png

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2 of 28

Hi Sajid,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
Upwork
leron56
Active Member
Leonida B Member Since: Feb 5, 2021
3 of 28

I am experiencing the same thing.

 

Please help!

 

Thanks,

Leony

c_paporo
Active Member
Chicky Rose P Member Since: Jul 26, 2016
4 of 28

Hi,

I am having the same issue 

mimi691260
Active Member
Shiara Mae S Member Since: May 4, 2020
5 of 28

I'm also having the same issue

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 28

Hi Shiara Mae,

 

Could you please share more information about the issue you're experiencing so that we can assist you accordingly?

 

Thank you!

~ Bojan
Upwork
leron56
Active Member
Leonida B Member Since: Feb 5, 2021
7 of 28

Please help!!!

Screen Shot 2021-02-06 at 12.51.56 AM.png

I cannot sign out and cannot click it. I am using iMac. 

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
8 of 28
Hi Leonida,
 
Could you please try exiting the App, then delete the folder ~/Library/Application Support/Upwork  and then re-launch the App again. It will ask you to log in again. Please, let us know if the issue persists after that.
 
~Andrea
Upwork
leron56
Active Member
Leonida B Member Since: Feb 5, 2021
9 of 28

Hello Andrea,

 

Is this T/S for an iMac? I don't think so. 

 

Please help!!!

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
10 of 28

Hi Leonida,

 

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket

~ Joanne
Upwork
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