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Upwork Time Tracker Signed in as Undefined Undefined

c_paporo
Active Member
Chicky Rose P Member Since: Jul 26, 2016
11 of 28

Hi,

 

Got the same problem. Please help!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
12 of 28

Hi Chicky Rose,

 

Could you please try the troubleshooting tips shared in this help article.  If the issue persists, please report it following the ''How do I report a problem?'' section of the previously shared troubleshooting guide, and our team will assist you directly.

 

Thank you.

~ Bojan
Upwork
oliviadelapaz
Active Member
Olivia D Member Since: Feb 12, 2018
13 of 28

I am having the same issue

pradeephele
Moderator
Pradeep H Moderator Member Since: Jan 11, 2021
14 of 28

Hello Olivia,

 

I am sorry to hear about the issue with your Desktop Application. Please follow the troubleshooting steps listed on this Help article to completely delete the Upwork App's cache. Feel free to message if problems persist.

 

Thank you

Pradeep H.

Untitled
oliviadelapaz
Active Member
Olivia D Member Since: Feb 12, 2018
15 of 28

Screen Shot 2021-03-29 at 11.25.36 AM.pngim using Mac, we were stuck in vacation with my husband and we only have 1 PC with us. He has to login and work so he use hmy PC. unfortunately, he cant log out and I am unable to login.

rajesh_itwaves
Active Member
Rajesh V Member Since: Mar 15, 2021
16 of 28

this work for me on mac

remove  the support/Upwork folder from applications

b04cf3c9
Active Member
Radhika B Member Since: Feb 13, 2021
17 of 28

I am experiencing the same issue. Can you help asap as I am unable to use my tracker?

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
18 of 28

Hi Radhika,

 

It seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

 

~ Nikola

Untitled
romaldo_balquin
Active Member
Romaldo B Member Since: Mar 20, 2021
19 of 28

Hi! Im experiencing the same issue. Please help. Thank you!

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
20 of 28

Hi Romaldo,

 

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

~ Luiggi
Upwork
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