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Upwork Time not updating on the Reports Section

amteves
Active Member
Aileen T Member Since: Feb 2, 2020
1 of 2

Hi!

 

Is there a bug again? My desktop time trackers shows that I have worked for 3:50 hours for a client today but the reports section only shows 2:50.

 

Thank you for your help.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 2

Hi Aileen, 

 

I was unable to check this since you have plenty of hourly contracts. Do you mind sharing the Contract ID# of the contract you are referring to? 

Please also check if your Desktop App is displaying the hours in your local timezone, or in UTC. This goes the same for your Work Diary.  I'd also like to note that the hours logged may take some time to reflect in your Work Diary. If this doesn't happen automatically within 24-hours, you can come back here and our team will assist you.


~ Avery
Upwork
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