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Upwork Tracker Issue (MAC)

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Active Member
Julie Ann P Member Since: Aug 15, 2017
1 of 3

It tracks time. However, it just takes screenshots of my desktop and the app itself, not showing the tasks I'm working on.

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Ace Contributor
Kazi Rakibul I Member Since: Oct 14, 2019
2 of 3

Julie Ann P wrote:

It tracks time. However, it just takes screenshots of my desktop and the app itself, not showing the tasks I'm working on.


Hi Julie Ann P,

  •  Capture Your Hourly Activityupwork screenshot issue 2.PNG 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Capture Your Imageshot Hourly

  • 1st Step: You must install a webcam into your desktop or enable your webcam in your laptop.
  • 2nd Step: After installed then you must enable screenshot from your webcam in your upwork app
  • Final Done: Then it track to your hourly activity by capturing your images

 

upwork screenshot issue.PNG

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
3 of 3

Hi Julie Ann, 

Have you recently upgraded your Mac's OS to Catalina? If so, please check out this help article for the troubleshooting steps.

 

If you're not using a Mac, please reply to this message your laptop/desktop computer's OS, and your Upwork Desktop App's version so that I can look into this for you. 


-Avery
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