Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Upwork Tracker bugs/crash

javed_ramjan
Active Member
Javed R Member Since: Jul 11, 2020
1 of 4

My tracker is crashing everyting ! Sometimes during when the tracker is running. this is getting way outta hand. When you notice the crash, its fine but youd don't and you think its running, i lost almost 1 hour of work this and last week!!! Plus, i have to input email & password over & over again, the tacker don't save the logins as before! Fixing is needed !!

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 4

Hi Javed,

 

Could you please try the troubleshooting tips shared in this help article? If the issue persists, please report it following ''How do I report a problem?'' section of the previously shared troubleshooting guide, and our team will assist you directly.

 

Thank you.

~ Aleksandar
Upwork
ksamtapa
Active Member
Krissam T Member Since: Jul 17, 2020
3 of 4

Upwork tracker is open, showing a welcome screen but after that, the actual tracker window is not showing up. I am using Macbook

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi Krissam,

 

Please follow the troubleshoting steps below:

  • Reinstalling the app
  • Clearing cache by going to Settings > Advance.

If you`re still experiencing the same problem after this, let me know. Thank you.

~ Goran
Upwork
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS