Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Upwork Tracker in Mac doesn't work

Highlighted
Active Member
Cedrick A Member Since: Oct 26, 2015
1 of 4

Hi.

A teammate of mine is having Upwork Tracker issues with his Mac. 

The error "Oops something went wrong, tracking was stopped. Please restart the app and try again." keeps popping up.

We have tried restarting the app, reinstalling, even using the Clear Cache and Restart option. 

The reinstall and Clear Cache worked only for a few days. The error popped back up again. 

 

We have also tried using the following line in the terminal:

open Upwork.app --args --enable-gpu

but it didn't work. Terminal said Upwork.app does not exist. 

 

How do we fix this?

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 4

Hi Cedrick, 

 

Please ask your team mate to reach out to us, or the Customer Support Team directly so that we can assist him further.


-Avery
Untitled
Highlighted
Active Member
Oksana H Member Since: Nov 3, 2015
3 of 4

Hello,

 

I have a similar issue. 

 

After some recent update the app doesn't work on my mac. I need to deliver work to clients and tracker simply not run. It shows the app run but window not shows. What to do in such case?

 

Please assist asap 

 

Kr,

Oksana

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Oksana,

 

Could you, please, refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them. 

 

Thank you!


~ Bojan
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS