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Renee Angela's avatar
Renee Angela C Community Member

Upwork Tracker

I'm trying to log in on my Upwork tracker however, whenever I click to turn it on it's not letting me. I try to install and uninstall the beta version or standard but still, I'm not able to turn on the tracker. I am using MacBook Air and the software is macOS Monterey version 12.2.

3 REPLIES 3
Joanne's avatar
Joanne P Moderator

Hi Renee Angela,

 

Could you please check the troubleshooting steps shared here? If the issue persists, please follow the step on how to report a problem on the same help article so our team can check on the issue as soon as possible. Thanks!

~ Joanne
Upwork
Renee Angela's avatar
Renee Angela C Community Member

Hi. No. Because it was 3 days ago since I message Upwork but no one reply. Anyway, I'm good now. Since I don't have a choice and all the trouble shooting is not working, I decided to restore factory my laptop. 

Renee Angela's avatar
Renee Angela C Community Member

 I tried the steps and connect using my google account but still the same. The tracker is just loading. Thank you! I have already reported the problem. I'll wait for their response. 

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