Jun 9, 2021 09:16:47 AM by Mariam S
Hi Everyone, My funds were transfered automatically by Upwork to my old payoneer account that is canceled now and the money is pending now. It is not on my payoneer balance as the account and card are canceled neither on upwork account. I do not know what to do to get it back to my Upwork account. Can you help me to get it back to my Upwork account, as Payoneer says contact Upwork customer support, but I cant find any live chat to ask them.
Jun 9, 2021 09:48:52 AM Edited Jun 9, 2021 09:51:17 AM by Md Nazmul Hasan D
Jun 9, 2021 09:56:54 AM by Mariam S
Thank you for your reply, Yes I usually do it manually, but this time skipped the day because of an emergency situation and it transferred to Payoneer automatically. Can you help me with how can I submit a ticket or contact support? I could not find any information available.
Jun 9, 2021 10:51:17 AM by Andrea G
Hi Mariam,
We'll have someone from our team reach out to you via support ticket in order to assist you further.