Hi all, I am new here and have just setup my account. However, Upwork is unable to find/verify my physical address. Since the only option for entering your address is using a dropdown menu of options, I cannot actually enter my address. It's like my town (or the surrouinding ones for that matter) doesn't exist. Any workarounds? Thank you! Karina
I can see that you were able to add your full address on your profile.
If your referring to our qlocation verification, you can verify your location by using our phone verification process confirming the digits that are sent to you via message.
Hi Goran, thanks for your quick response! But that is NOT my correct address. I had to put something in or else I couldn't make an account. That is the closest town to me that it could "locate", or offer in the dropdown list. I don't live in Rockland, I live in Union, Maine. Rockland is about 30 minutes away (other closer towns were also not available!). And when I go to put in my w-9 information, it lists both, with both zip codes. Thanks again!
Goran, I have the same issue. I live in an unincorporated rural area and my physical address can never be found via map applications. Can I verify my identity with my cell phone number? I am just starting the process of setting up an account. Thank you.
Please clear your cache and cookies or log in with another browser, if you`re still experiencing the same problem after this let me know what type of browsers did you used. Thank you.