Jan 13, 2019 02:51:02 AM Edited Jan 13, 2019 02:51:23 AM by Konstantinos K
Hello, guys. I have an issue with the platform. It seems that more often than not when I load the messages page to communicate with my clients, the page suddenly crashes.
I was ignoring that issue for a long time, but today I was writing a long response to one of my clients and the page crashed. As you can imagine that was very frustrating and disappointing for me.
Have you noticed anything similar? Or is it just me? I use Google Chrome. I find the problem very weird, because the page crashes after it has been loaded. That doesn't make any sense to me.
Any ideas?
Jan 13, 2019 05:33:18 AM by Joanne P
Hi Konstantinos,
I'm sorry for the trouble you're having with Upwork messaging. Have you tried another browser or cleared your cache and cookies? Did you still experience the same error?
Feb 18, 2024 12:18:56 PM by Johnny P
Hello, I am having the same issue as the users above. I have tried the suggestions, but they did not work. Has a fix been found for this issue?
Feb 18, 2024 05:39:22 PM by Arjay M
Hi Johnny,
Thank you for reaching out and reporting this. I've escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.