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8ee558cb
Community Member

Upwork credit not applied to my account

Hi,

I filed for a dispute sometimes back, after several back and forth, Upwork resolved to issue my a $50 courtesy credit.

A member of the support told me via a ticket that the courtsey credit has been applied to my account.

I have checked severally to that effect but nothing was applied to my account.

Where can I find my credits? It is not in my transaction history. My current balance did not change to that effect.
1 REPLY 1
AndreaG
Moderator
Moderator

Hi Okwor,

 

I can see you have a support ticket with our team regarding this and you've been communicating with them. Please allow some time for our team to review your latest reply and they will update you directly via ticket as soon as possible.

 

Thanks!

~Andrea
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