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atretyak
Community Member

Upwork desktop app does not work properly

Hi

I have an issue fully open the Upwork desktop app. After I launch the app I see the initial splash screen (with version number) and then I get nothing.

But normally case it should take me to instant messenger and time logger.

I have tried restarting & shut down my computer. Also, I have uninstalled and reinstalled the app. But nothing from this help me.

It has been working absolutely fine for the last few weeks and I'm not aware of any changes that might have affected it - just stopped loading when I went to use it today.

Could you help me resolve this issue?

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Andriy,

 

Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing with Desktop App. Feel free to ask any additional questions you have on your support ticket and our team will be happy to assist you. 

 

Thank you,

~ Nikola
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