Oct 5, 2020 05:00:27 PM Edited Oct 5, 2020 05:17:00 PM by Alejandro S
Hi, im trying to start the desktop app but the app just stays loading, i tried uninstalling it, but i think there still some data to delete somewhere. tried open as admin and the same result.
some idea?
current version installed: v.5.4.71
EDIT: the app starts but nothing else happens just keep loading.
Solved! Go to Solution.
Oct 5, 2020 06:09:39 PM by Valeria K
Hi All,
We'd like to confirm that the issue has been resolved. To launch the App, you may need to shut it down or "kill" it via system tools. On Mac it can be done via Activity Monitor utility. On Windows you will need to open Task Manager, find Upwork under Processes tab, select, click End task.
Oct 5, 2020 05:02:03 PM by Louis D
Same here. It's just stuck on loading permanantly. Going to have to do manual time today until it can hopefully get fixed.
Oct 5, 2020 05:04:34 PM by Bilal A
Same for me. Can somebody please help us. I am working on a time sensitive project.
Oct 5, 2020 05:09:42 PM by Alejandro S
yes, this seems like a software issue, tried to find another solutions but nothing, so had to post here.
Oct 5, 2020 04:50:22 PM by Jacob P
The same happens to me. The app version is 5.4.7.1. Windows 10 (v 2004). Infinite loading.
Oct 5, 2020 04:58:40 PM Edited Oct 5, 2020 04:59:25 PM by Aileen T
same with mine.. tried uninstalling and re-installing for 3 times already.
Oct 5, 2020 05:01:33 PM by Jacob P
Oct 5, 2020 05:14:35 PM by Hargono S
Same problem here, it suddenly can't loaded properly and keep loading.
It happen on my computer with dual OS, Win 10 Pro and Win 7 Ultimate.
Oct 5, 2020 05:16:31 PM Edited Oct 5, 2020 05:17:37 PM by Valeria K
Hello All,
Our engineers are aware of the issues many of you are currently experiencing with the Upwork Desktop App. They are currently investigating it and will address these issues as a priority.
We appreciate your patience while we're getting this fixed.
Oct 5, 2020 05:18:03 PM by Katrin L
Hi,
the Upwork Desktop App does not load anymore. I did the update yesterday, it worked, today it doesnt. It stays with the "loading icon" (see picture)
What do I do? Uninstall and reinstall does not work.
I need to work so it would be good to hear from you fast.
Thanks
Oct 5, 2020 05:18:21 PM by Allan C
Hi,
I'm having some issues with your desktop app for windows 10 version 2004, since this morning the app stock at loading and nothing happens, and it is stuck for about more than an hour as you can see on the screen capture.
Could you please assist me to solve this issue?
Thanks.
Oct 5, 2020 05:22:14 PM by Alexis N
Same thing happened to me today after upgrading to windows 2004, i uninstall and tried to reinstall the app but it just doesn't load
Oct 5, 2020 05:21:44 PM by Lefteris K
I can't log in via the desktop app, as it is stuck at loading. My google login is already disabled as I always logged in with email/password.
I could use the app fine 5 hours ago.
Oct 5, 2020 05:14:26 PM by Felipe B
I was asked to update the desktop app for Mac today, and now when I try to open the app it just keeps on loading forever. I tried uninstalling and reinstalling the app but the issue remains. Anyone else with the same issue?
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