Hi, im trying to start the desktop app but the app just stays loading, i tried uninstalling it, but i think there still some data to delete somewhere. tried open as admin and the same result.
current version installed: v.5.4.71
EDIT: the app starts but nothing else happens just keep loading.
Solved! Go to Solution.
We'd like to confirm that the issue has been resolved. To launch the App, you may need to shut it down or "kill" it via system tools. On Mac it can be done via Activity Monitor utility. On Windows you will need to open Task Manager, find Upwork under Processes tab, select, click End task.
Our engineers are aware of the issues many of you are currently experiencing with the Upwork Desktop App. They are currently investigating it and will address these issues as a priority.
We appreciate your patience while we're getting this fixed.
I can't log in via the desktop app, as it is stuck at loading. My google login is already disabled as I always logged in with email/password.
I could use the app fine 5 hours ago.
I was asked to update the desktop app for Mac today, and now when I try to open the app it just keeps on loading forever. I tried uninstalling and reinstalling the app but the issue remains. Anyone else with the same issue?
Can you guys try to contact the support? I did it but Agent Fred said he would connect me to freelancer support and I'm hanging on chat for about 10 minutes without any response.
I have downloaded the UpWork desktop app on my computer. It has me agree to the terms and when I click "accept" it looks like its launching the app. The only problem is, it stays on the "Loading Upwork v.18.104.22.168" screen and I get the spinning wheel of doom FOREVER. It never moves past this step. I have tried force stopping, I have tried restarting my computer, I have tried uninstalling and reinstalling many times (and yes, I deleted ALL UpWork related things on my computer first).
I need help! I have a newer Mac and just downloaded the most recent system update.
It seems the problems has been fixed by Upwork.
I confirmed that now I can open the Upwork Desktop App. normally on Win 10 Pro and Win 7 Ultimate.