Hi, im trying to start the desktop app but the app just stays loading, i tried uninstalling it, but i think there still some data to delete somewhere. tried open as admin and the same result.
some idea?
current version installed: v.5.4.71
EDIT: the app starts but nothing else happens just keep loading.
Hi All,
We'd like to confirm that the issue has been resolved. To launch the App, you may need to shut it down or "kill" it via system tools. On Mac it can be done via Activity Monitor utility. On Windows you will need to open Task Manager, find Upwork under Processes tab, select, click End task.
Hi,
I am encountering the same issue as described in this thread. I am using windows 10. The previous version of the desktop app was working fine. When the new version updated itself, it got stuck on loading...
I used task manager to stop the loading app, uninstalled the app from control panel, set the real-time virus protection to off, downloaded the windows 64 version from upwork website, executed the desktop exe file, it got installed, but is stuck on loading...(see attached screen shot)
Moderator
Hi Syed Ahmed,
Please check out this help article for steps on how you can troubleshoot the Upwork Desktop App. If the issue persists, please feel free to come back here so we can help you further.
Hi,
I am encountering a problem with the new version (5.8.0.31) of the desktop app. The app is stuck on loading...
I am using windows 10.
The previous version was working fine. The desktop app updated itself and after that it just got stuck on loading...(see attached screen shot)
I stopped the app from task manager, uninstalled the app from control panel, turned off the real time virus protection, downloaded the upwork desktop exe file for windows 64 from the upwork website, executed the file, it installed but then gets stuck on loading...
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