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Upwork did not auto-closed fixed price project

lisagreen61
Active Member
Lisa G Member Since: Mar 28, 2017
1 of 6

Hello-

 

I have a fixed price project that has been opened since January 2017 that has not been closed. I emailed the client to close the project but he did not respond.  I know Upwork has a policy of closing projects after 90 days - how do I flag someone to do this for me?  Please let me know.

 

Thanks,

Lisa G

kat303
Community Guru
Kathy T Member Since: Jul 17, 2015
2 of 6

Lisa - You don't need Upwork to close that job. You can close it yourself.

 

lisagreen61
Active Member
Lisa G Member Since: Mar 28, 2017
3 of 6

Doesn't that affect my stats/score?

kat303
Community Guru
Kathy T Member Since: Jul 17, 2015
4 of 6

It may affect your JSS score, But so will having Upwork pause the contract for inactivity. I don't think, and I may be wrong, Upwork doesn't close jobs unless those jobs violate their TOS.

 

 

lisagreen61
Active Member
Lisa G Member Since: Mar 28, 2017
5 of 6

No Upwork has autoclosed a project for me before after 90 days.  I just never got a notification this time around.

 

They institued the autoclose policy 2 years ago.

 

https://community.upwork.com/t5/Announcements/Closing-Fixed-Price-contracts-with-no-activity/td-p/98...

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
6 of 6

Hi Lisa, 

 

I've asked the support team to look into this as it was supposed to have been closed on the 90-day mark. They have advised that they will investigate it further.


~ Avery
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