I understand your frustration with this. I checked your account and I can see that you`re already talking with our team on your ticket. Feel free to follow up directly there with any additional questions you may have and our team will assist you further. Thank you.
Thanks for the quick reply. The thing is no one is replying to my messages there since tuesday, so I'm left with the only possibility of trying to get someone from this community to help me. Could someone look really into it?
I checked the ticket, and currently, our team is reviewing the case. The team will get back to you as soon as they have more information. Thank you for your continued patience.