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ยป Forums ยป Freelancers ยป Re: Upwork escaping "_" (underscores) in url ...
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Stephen's avatar
Stephen S Community Member

Upwork escaping "_" (underscores) in url links and 404ing the link

When I post a link in "Messages" to a client, if the link has an underscore in it then when the link is clicked, it navigates to a page where there is a "/" added in front of the "_" and the link breaks. The link shows up in the Messages chat correctly, it's only when you click the link that it breaks (i.e. if you copy and paste the link text from the chat into a browser url, all is well.)

 

This has happened twice now. Anyone else having this issue?

 

Is there a better way to report bugs? I couldn't find one.

4 REPLIES 4
Pradeep's avatar
Pradeep H Moderator

Hi Stephens,

 

Thank you for your message. Could you please confirm if the link was copied correctly before pasting and sending via message center? Also, could you please share the screenshot of the original as well as the edited link in the message center? You can also share the screenshot as a private message by click my name next to this post.

 

Thank you

Pradeep

Stephen's avatar
Stephen S Community Member

Thank you, sent you a private message.

Stephen's avatar
Stephen S Community Member

Nobody ever replied to my private messge. Did you get it?

Joanne's avatar
Joanne P Moderator

Hi Stephen,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
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