Upwork is asking me to Add Billing Method Although I have Money in my Account

[#1]

Hello everyone,

I am trying to upgrade to plus but Upwork is asking me to use a card although I have money in my account. When I tried to buy connect it worked perfectly. Am I missing something?

Thank you  

[#2]

Hi Rayhanur,

Are you receiving any errors on your end? If yes, please share the text of the error you're receiving on your end. I would also suggest to check with your bank if your account is enabled for international transactions or to try and add another billing method. Thank you.

[#3]

Hi Goran, 

It's a big hassle to connect cards from my country as a billing method. I was wondering if there is any way I can directly pay from my Upwork wallet! 

[#4]

Hi Rayhanur,

You can also use your available earnings to pay for Connects or to upgrade to our Plus plan. Simply go to Settings > Membership & Connects and follow the instructions on your end. Thank you.

[#5]

I have tried that before posting this! The system is asking me to add a billing method. 

[#6]

Hi Rayhanur,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your membership plan. Thank you.

[#7]

Awesome, thank you so much.