Oct 9, 2021 08:12:11 PM Edited Oct 9, 2021 08:30:33 PM by Anthony S
Twice in a row, I entered my normal login and password and I was logged into another individual's account. I went ahead and changed my password and after I did, the problem stopped.
I am about to send a support request to Upwork but my past experience is that they take about three days to reply so I would like to post here to find out if anyone has had similar issues or any additional advice.
Thank you
Oct 9, 2021 08:28:52 PM by Pradeep H
Hello Anthony,
Thank you for your message. Could you send us a screenshot of the page that you see after you login to your Upwork account and go to this page? You can share the screenshot via a private message by clicking on my name next to this post.
Thank you.
Pradeep
Oct 9, 2021 08:35:50 PM by Anthony S
Thank you for your reply. I have just sent you the requested screenshot
Oct 9, 2021 09:04:23 PM by Amanda L
Anthony S wrote:Twice in a row, I entered my normal login and password and I was logged into another individual's account. I went ahead and changed my password and after I did, the problem stopped.
I am about to send a support request to Upwork but my past experience is that they take about three days to reply so I would like to post here to find out if anyone has had similar issues or any additional advice.
Thank you
Well, that's not concerning at all.
I hope Upwork will come back and explain what was happening and notify and of us that had our personal information breached in this.
Oct 9, 2021 09:10:29 PM by Anthony S
To be fair, is it possible that this user has a very similar login and password to myself---maybe the difference being a single character---and I mistyped. My hope is that Upwork will advise them to edit their password as I have
Oct 9, 2021 10:25:28 PM by Petra R
Anthony S wrote:To be fair, is it possible that this user has a very similar login and password to myself---maybe the difference being a single character---and I mistyped.
You think you may have mistyped both your login and your password twice in a row with the exact same typo that just happened to be exactly the same as someone else's login and password?
Oct 9, 2021 10:51:51 PM Edited Oct 9, 2021 11:08:46 PM by Anthony S
Not likely, I agree but sometimes I've caught myself---not so much with passwords---but entering a different username. It's like a type of dyslexia where I'll transpose my username slightly and then re-enter it more than once.
Something like my username being "JohnSmith1234" and entering "JonSmith1234"
...So if that were indeed the scenario, the user would have the same password and a slightly different user name. Again, unlikely but possible.
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