While we do try and limit the number of times we ask freelancers to verify, we sometimes require verification more than once. This is part of our ongoing effort to keep the Upwork marketplace a secure place for freelancers and clients. Apologies for the inconvenience it may cause.
I can see you were able to update your support ticket with our team today. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
I understand this is a very frustrating situation for you and I'm sorry for any inconvenience this has caused. Please, continue to communicate with our team via your support ticket as they are the ones who can best assist you. When everything is in one place, we can be more efficient in assisting you.