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ajonasse
Community Member

Upwork messages disappearing ?

I submitted a proposal and they responded to it. I was trying to chat with the potential client but I think they are not receiving my messages, and now they are disappearing out of the chat. Worried this problem could cost me clients.
3 REPLIES 3
bstojadinovic
Community Manager
Community Manager

Hi Alex,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork

It works on my desktop through the site, but all the messages I sent through the iOS app did not go through.

Hi Alex,

 

Thank you for following up. Could you, please refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them? 

 

~ Bojan
Upwork
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