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Upwork part refunded client BC he couldnt pay whole bill

Community Guru
Jennifer M Member Since: May 17, 2015
11 of 23

Richard W wrote:

Hi Dawn. According to your opening post, if I understood correctly, customer support gave you the impression that the reason you weren't protected was to do with the displayed screen area not changing, rather than too few clicks. Do you still think this might be what they meant? Or have you reinterpreted their comments in the light of what you've read here?


I don't understand CS's reply because you can either have it take a snapshot of all monitors or the active one. It doesn't matter which monitor is the active one. Activity would be the same. I don't think she's understanding the CS reply or maybe it's a case of CS being wrong idk.

Active Member
Tami B Member Since: Feb 17, 2017
12 of 23

That worries me, I work with three screens and I use two for Upwork so now I am worried if this happens to me it will be because of my three screens. Ugh

Community Guru
Jennifer M Member Since: May 17, 2015
13 of 23

Tami B wrote:

That worries me, I work with three screens and I use two for Upwork so now I am worried if this happens to me it will be because of my three screens. Ugh


Change the tracker settings to only snapshot the active screen. I have three too and one plays Netflix and two are work stuff, and this is what I do. 

Active Member
Michael G Member Since: Jan 4, 2017
14 of 23

How can you say, "Just do the clicky-clicky"? If you don't do the clicky-clicky, then you can't proceed. If Upwork is footing the bill, then this just proves my point that the internet is not secure and time to move on to more traditional and secure business practices.

Community Guru
Petra R Member Since: Aug 3, 2011
15 of 23

Michael G wrote:

... this just proves my point that the internet is not secure and time to move on to more traditional and secure business practices.


Good idea. Off you go! Good luck. Leave "the internet" to those who can handle it.

 

Close the door quietly on your way out.

Thanks.

Active Member
Michael G Member Since: Jan 4, 2017
16 of 23

It is becoming more common...people are starting to learn that the internet is not secure and never will be. Seems like the ride is over and time to go back to more stable sources of income.

Community Guru
Tonya P Member Since: Nov 26, 2015
17 of 23

Dawn H wrote:
This is totally crazy. Is this common?

I would say it is more common when agreeing to work with dreamers. "I have a dream! You should give me your work to make it real."

 

They have a dream but they frequently don't actually have the money to pay for that dream.  People who want to "try" to start a blog, wantapreneurs who want you to create their business plan (not just help them write it), people who want to become influencers so they can make money. These are people who don't have money so there's a good chance they won't be able to pay you. 

Active Member
Dawn H Member Since: Jun 19, 2016
18 of 23
Urgh, I know these people, normally I avoid them but I'd discussed the cost and the time block with this guy so I had hoped that he was being genuine. More fool me.
I should have known when we got to financials and he asked me to put in what I thought would be about right.
Community Guru
Will L Member Since: Jul 9, 2015
19 of 23

Yeah, if Upwork isn't paid by a client Upwork will review the freelancer's claimed hours and claw back some money. The freelancer can't contest the move because Upwork won't provide specifics. For freelancers who have to spend time away from their keyboard this could be big problem - clients would know when hour-long phone calls occurred or large amounts of hard copy had to be read, neither of which requires moving a mouse or using a keyboard, but Upwork doesn't have a clue and can claim that time billed by the freelancer wasn't really time spent working.

 

I've had it happen to me (once), but I rarely work with clients who can't afford to pay for my services. So Upwork doesn't have any incentive to find a problem with my billed hours where there really isn't one.

 

 

Community Guru
Irene B Member Since: Feb 17, 2015
20 of 23

eh....that clicky clicky....

 

really terrible when editing someone's very well written document...and you read half a perfectly written page and remember...oooohhhh crikes...no clicks!

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