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aa9341fb
Community Member

Upwork profile change name

Hi, I change the Upwork profile name "Raja Mohsin" to "Mohsin Ali Raja" from Settings-> Contact Info. Because on my ID card, the name is "Mohsin Ali Raja". And now my Upwork Profile name is Mohsin Ali Raja. But when I verified my identity My old name showed. So how do I resolve this issue?

1 REPLY 1
ArjayM
Moderator
Moderator

Hi Mohsin Ali,

 

I see that you've been coordinating with the team about your account concerns via a support ticket. Please allow them 24 to 48 hours and you will get an update on your ticket here once your case is thoroughly reviewed. We seek your patience and understanding while sorting this out for you.

 

~ Arjay
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